Return Policy


Uniqueness of Each Product: Due to the individualized nature of our artistic products, we cannot offer refunds. Each item is carefully crafted, making it distinctive and irreplaceable.

Environmental Considerations: Refunding and returning products can contribute to unnecessary transportation emissions and additional waste. By adhering to a no refund policy, we aim to reduce the carbon footprint associated with return shipments. 

Artistic Appreciation: We encourage customers to consider the artistic merit and craftsmanship of our products before making a purchase. Detailed product descriptions and images are provided to assist in the decision-making process. 

Breakage/Damages: We do a thorough inspection of each piece prior to shipping. In the event that your piece arrives broken or damaged, please reach out to us within 24 hours of delivery and provide a picture of the damaged item, so that we may consult with our shipper. A replacement will ship out to you, providing stock availability. 

By choosing ärdezenz, you are not only acquiring a unique piece of art but also contributing to a more sustainable, responsible world. We appreciate your understanding and support of our commitment to both artistry and environmental stewardship.

Thank you for being a part of our journey and making a difference.

The ärdezenz Family